Learn how we handle your personal information in accordance with the Australian Privacy Act and how you can access, update or manage your data.

Complete Earthing (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect
We may collect personal information from you when you:

• Submit an enquiry via our website
• Contact us by phone or email
• Request a quote or proposal
• Engage us for services

This may include your name, company name, phone number, email address, project location, and any other information you provide to help us deliver our services.

How We Use Your Information
We use the personal information we collect to:

• Respond to your enquiries
• Provide quotes and service information
• Deliver our services and communicate project updates
• Maintain records for internal administration
• Improve our website and client experience

We do not sell, rent or trade your personal information.

How We Store and Protect Your Information
All personal information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your information from loss, misuse, unauthorised access, modification or disclosure.

Disclosure to Third Parties
We may disclose your information to trusted third parties where necessary to deliver our services (e.g. subcontractors, service providers, or compliance authorities), but only where they agree to keep the information confidential and comply with privacy obligations.

We may also disclose your information if required by law.

Website and Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can choose to disable cookies in your browser settings.

Access and Correction
You can request access to the personal information we hold about you at any time. If any of your details are incorrect or need to be updated, please contact us.

To request access, correction, or to make a privacy complaint, contact: 

Complete Earthing
Email: toby@chvcivil.com.au
Phone: 0458749012

We aim to respond to all privacy-related enquiries within a reasonable timeframe.

Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.